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🔁 Returns, Refunds & Exchanges
We accept returns and exchanges within 3 days of delivery for damaged, defective, or incorrect items.An unboxing video is mandatory as proof for all claims.
Customers are responsible for return shipping charges.A small ₹50 restocking fee also applies.
Refunds are processed within 8–15 business days after we receive and inspect your returned product.Refunds are made to the original payment method or to a bank account (for COD orders).
Yes, exchanges are allowed only for wrong or damaged items, and an unboxing video is required.
❌ Cancellations
Yes, you can cancel your order before it has been shipped.Once dispatched, cancellations are not possible.
You can request a cancellation via email or WhatsApp:📧 martonebuzz@gmail.com📱 +91 9554173252
🧾 Other Questions
Yes! Every item on Martonebuzz is hand-picked, quality-checked, and tested for customer satisfaction before listing.
Yes, we do. For wholesale or corporate orders, please contact us via:📧 martonebuzz@gmail.comSubject Line: “Bulk Order Inquiry”
Please record an unboxing video and contact us within 3 days of delivery.We’ll review your case and arrange a replacement or refund as per our policy.
If your question isn’t listed here — don’t worry!Our support team is always happy to help.
📧 Email: martonebuzz@gmail.com📱 WhatsApp / Call: +91 9554173252🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM🌐 Website: https://martonebuzz.shop
Humble Request:Kindly accept your parcel when it arrives. Every delivery has real cost & effort — thanks for responsible shopping! 📦
