Frequently asked questions


Welcome to the Martonebuzz Help Center! 👋

We’ve gathered answers to the most common questions to help you shop with confidence.

If you don’t find what you’re looking for, feel free to contact us anytime — we’re always happy to help.
Who are you?


We’re a small family-run business based in Mumbai, Maharashtra (India).

At Martonebuzz, our mission is simple — to provide problem-solving, high-quality, and affordable products to customers across India.
How long does delivery take?

We process all orders within 24 hours, and deliveries usually take:


  • Metro Cities: 3–5 business days

  • Other Areas: 5–7 business days

  • Remote / Rural Areas: 7–10 business days
Do you ship outside India?


Currently, we ship within India only.
How can I track my order?


Once your order is shipped, you’ll receive a tracking ID and link via email or WhatsApp.

You can track your order directly on the courier’s website.
Do you offer free shipping?


✅ Yes! We offer free shipping on all orders above ₹500.


💳 Orders & Payments
What payment methods do you accept?

We accept all major payment options, including:


  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Credit & Debit Cards

  • Net Banking

  • Cash on Delivery (COD)
Is Cash on Delivery (COD) available?


Yes! COD is available on most orders — and there’s no extra charge.
Is my payment secure?

Absolutely. All online payments are processed securely via Razorpay, one of India’s most trusted payment gateways.